Lead Suite OSLead Suite OSCookie PolicyAll legal documents

Published platform document

Version v2026-10-27-18dac8e1 · Effective 10/27/2026

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Cookie Policy

One Life Leads, LLC d/b/a Lead Suite OS Effective date: October 27, 2026

This policy explains how Lead Suite OS uses cookies and similar technologies on our website and in the Lead Suite OS application, what each one does, and how you can control them.

At a Glance

  • What cookies do we use? Only a small set of strictly necessary cookies that keep you signed in, keep connections secure and unlock specific features, plus Cloudflare Turnstile for bot protection.
  • Do we use advertising or analytics cookies? No. Our website and the Lead Suite OS application do not use advertising cookies, advertising tags or third-party analytics.
  • Lead forms and lead products may use their own cookies and advertising tags. Those are governed by the privacy policy shown on each form or product. See Section 3.
  • How can you control cookies? Through your browser settings. You can also record a Do Not Sell or Share choice, and we honor the Global Privacy Control signal. See Sections 4 and 5.

Contents

1. What Are Cookies and Similar Technologies

A cookie is a small text file that a website places on your browser or device. It lets the site recognize your browser and remember information between page loads. Cookies can be "first-party," set by the site you are visiting, or "third-party," set by another company whose code is running on that site.

We also use localStorage and sessionStorage. This browser storage works like a cookie but is not sent to a server with every request. We use it to remember interface preferences, to save unsent meeting-note drafts so you don't lose your work, and to remember whether a Global Privacy Control opt-out has already been recorded during your session. This information stays in your browser unless you submit it.

We do not use device fingerprinting.

2. Cookies on Our Website and Application

2.1 Strictly Necessary Cookies (always on)

These cookies are required to log you in, protect your account, connect your integrations, and deliver features you have asked for. Without them, the application would not work or would not be secure, so they are always on and cannot be switched off in our systems. They are first-party cookies, except for the Cloudflare Turnstile cookies.

Cookie NameProviderPurposeDuration
Supabase authentication session cookiesSupabase (via Lead Suite OS)Keep you signed in and maintain your authenticated sessionSet by session configuration; not separately specified
google_oauth_stateLead Suite OSSecurity check (anti-forgery) when you connect your Google accountUsed for the connection flow; not separately specified
google_oauth_userLead Suite OSRemembers which user is completing the Google connectionUsed for the connection flow; not separately specified
google_oauth_providerLead Suite OSIdentifies the Google connection being completedUsed for the connection flow; not separately specified
google_oauth_return_toLead Suite OSReturns you to the right place in the CRM after connecting GoogleUsed for the connection flow; not separately specified
ghl_oauth_stateLead Suite OSSecurity check (anti-forgery) when you connect your GoHighLevel accountUsed for the connection flow; not separately specified
ghl_oauth_userLead Suite OSRemembers which user is completing the GoHighLevel connectionUsed for the connection flow; not separately specified
ghl_oauth_providerLead Suite OSIdentifies the GoHighLevel connection being completedUsed for the connection flow; not separately specified
crm_admin_impersonationLead Suite OSMarks a logged support-access session, so any access by our staff to an account is identifiable and recordedNot separately specified
secure_form_unlockLead Suite OSKeeps encrypted Secure Forms unlocked for your session once you have verified accessNot separately specified
developer_portal_unlockLead Suite OSGrants access to the developer portal featureNot separately specified
power_dialer_beta_unlockLead Suite OSGrants access to the Power Dialer beta featureNot separately specified
Cloudflare Turnstile cookies (names set by Cloudflare)CloudflareBot protection, to tell real people from automated traffic on forms and sign-inSet by Cloudflare

2.2 Services Supporting the Application

  • Supabase. Provides our authentication and backend infrastructure. Its session cookies keep you signed in.
  • Cloudflare Turnstile. A bot-protection tool that may set cookies to tell people from automated traffic.
  • Sentry. Error monitoring. We run it without session replay and with personal-data sending disabled. It does not set an analytics cookie.
  • Stripe. Our payment processor. Where Stripe's payment components load, Stripe may set its own cookies for payment functionality and fraud prevention.

2.3 Functional, Analytics and Advertising Cookies

We do not use functional cookies that require consent, third-party analytics (such as Google Analytics), or advertising cookies or tags on our website or in the application. If we introduce any of them in the future, we will update this policy first and ask for your consent where the law requires.

3. Lead Forms and Lead Products

Our lead store and real-time lead products include lead forms. Those forms, and the products they belong to, may use their own cookies, advertising tags and server-side conversion tools. Their use is governed by the privacy policy shown on each lead form or product, including any choices you have about them. This Cookie Policy does not cover them. If you have questions about a specific lead form, contact the business named on that form.

4. Do Not Track and Global Privacy Control

Global Privacy Control (GPC): honored

We honor the Global Privacy Control signal. When your browser sends GPC, we treat it as a request to opt out of the sale and sharing of your personal information. When you are signed in to the Lead Suite OS application, we record that opt-out on your account automatically. Because our website and application do not use advertising cookies or tags, there are no advertising cookies to switch off.

Do Not Track (DNT): not honored

We do not treat the older "Do Not Track" browser setting as an opt-out. DNT has no agreed technical standard or legal definition of what a website should do when it detects the signal, and GPC is the signal now recognized in law.

Do Not Sell or Share

You can also record your choice on our Do Not Sell or Share My Personal Information page, under Settings → Security & Privacy in the application, or by emailing legal@onelifecrm.com. Opting out does not affect the strictly necessary cookies that run the application.

We use only strictly necessary cookies, which do not require consent under the laws that apply to us, so you will not see a consent prompt for them.

Browser settings

Every major browser lets you block or delete cookies. These guides explain how:

What happens if you block all cookies

If you block everything, the application will not work properly. You will not be able to stay signed in, connect Google or GoHighLevel, unlock Secure Forms, or use bot-protected forms, because these features depend on the strictly necessary cookies in Section 2.1. We suggest allowing first-party cookies for our domain.

Session and persistent cookies

  • Session cookies are deleted when you close your browser. Many of our strictly necessary cookies are designed to serve you only for the length of a login or a connection flow.
  • Persistent cookies stay on your device until they expire or you delete them.

We have not set out a fixed lifespan for each cookie in the table above, because some are set by our providers and can change. You can see the exact expiry for any cookie in your browser's developer tools or cookie settings.

Deleting or expiring a cookie does not necessarily delete data that was already collected through it. Information collected on our own systems is kept as described in our Privacy Policy.

How to clear existing cookies

In any major browser, open Settings, then Privacy (or Privacy and Security), then Cookies or Site Data, and choose to clear cookies and site data. Clearing cookies will sign you out of the application. Clearing localStorage and sessionStorage also deletes any unsent meeting-note drafts held in your browser.

7. International Data Transfers

We are based in the United States. Some of the services in Section 2.2 operate globally, so information collected through cookies and similar technologies may be processed in the United States and other countries. Each provider's own privacy policy describes how it handles international transfers.

We update this policy when our practices, the cookies we use, or the law change. The "Effective date" at the top shows the most recent revision. If we make a material change, we will post a notice on our website or in the application. If we introduce a new category of cookie that requires consent, we will ask for your consent before using it, where the law requires.

9. Contact Us

If you have questions about this policy, want to opt out of sale or sharing, or want to ask about a specific cookie, please reach out:

One Life Leads, LLC d/b/a Lead Suite OS Email: legal@onelifecrm.com Website: https://www.leadsuiteos.com Address: 50 Cockle Hill Rd, Salem, CT 06420, United States

This policy is governed by the laws of the State of Connecticut, USA, without limiting any rights you have under the privacy laws that apply to you.